Preventing incidents in ethics and compliance with continuous learning and assessment
Ethics and compliance training is a critical component for a well-managed workplace. When it does its job, ethics and compliance training not only meets important legal regulations, but it also works to prevent costly incidents across the business and ensure that every employee is aware of — and using — the latest best practices.
Companies spend millions on compliance training — between $500-$1600 per employee annually, according to a 2020 Training Industry report — so why do we keep hearing about so many incidents of noncompliance? The reality is, most training programs are one-size-fits-all, and individual employees are not learning the right things when they need them most. What is needed is a truly personalized approach for every employee, which measures their own proficiency and doubles down on their weak spots.
Of course, it’s simply too much work for most training managers to develop personalized learning paths for every learner. That’s where we come in — Wheelhouse continuously measures learners’ learning progress across the ethics and compliance topics that are important for your business, and gives you early signals when it detects areas of increasing risk.
Here’s an example: Derek is a customer support representative at a mid-sized tech company. Every other week, he receives a short interactive learning module that refreshes his knowledge of the E&C training he completed in his onboarding. These modules include interactive exercises, roleplay scenarios, and other mini games that reinforce his understanding and measure his knowledge retention. If he starts to fall behind in a particular area, Wheelhouse will automatically assign him new trainings that reintroduce these concepts in a new way so Derek can relearn them and use them in practice. When this happens, the training manager is notified in their Wheelhouse Data & Risk Center, and can monitor the situation, investigate to see how widespread the issue is, and take further action to mitigate the growing risk of related incidents. This is how thousands of users around the world use Wheelhouse technology today to manage their training programs.
By adding continuous microlearning and assessment to your E&C training program, you can identify the warning signs months earlier and provide every employee with what they need to make the best decisions every day. Talk to a Wheelhouse representative today to see it in action for your workplace.
Wheelhouse offers you the software and technology tools to deliver continuous E&C training in the workflow — via Slack, Microsoft Teams, Email, and SMS — and anticipate and prevent incidents of misconduct. Book a demo to see Wheelhouse at work for your organization.
